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Terms of Service

Cancellation Policy

If you wish to cancel or reschedule your appointment 48 hour notice is requested.  Should you cancel your appointment with less than 48 hours notice a 50% fee per service cancelled does apply and will be due before a new appointment is scheduled.  
If you fail to show up to your appointment without any notice I will not be able to accommodate you in the future and your card will automatically be charged the cancellation fee. Exceptions will be made for genuine emergencies.
Thank you for helping me to provide the best scheduling options for my guests and respecting my time.

Adjustment Policy

I strive to offer my guests the highest level of satisfaction.

If you are having concerns with your color or extensions, please let me know within 7 days of your visit and I will be happy to make adjustments to remedy the issue at no additional charge. 

 

This offer will be void if you have other services performed on your hair either by another stylist or yourself after you received your services with me.  All service sales are non-refundable.

Retail Return Policy

Returns will not be accepted after 14 days.  Sealed, unopened product can be returned for a full refund within 14 days of purchase. 

Opened and/ or slightly used product can be returned for a full retail credit within 14 days of purchase. All tools and brushes are final sale. 

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